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FAQs

Is there a limit to the requests I can submit?

No. There is no limit to the requests you can add to the backlog, however, we will work through them one by one.

What if I'm not happy with the designs?

We will continue to work on the deliverables until you are happy. We have 100% client satisfaction with the work we produce.

How fast will I receive my designs?

As soon as you sign up and submit your first task we will get started. Typically you can expect to have the completed designs within 3 business days.

Can I meet the designers?

Yes of course! We offer weekly 30 min meetings if needed so you can stay in close communication and alignment with the designer.

Can you do website development as well?

Yes! We prefer projects where we complete the design and development ourselves.  

What happens after I subscribe

After you subscribe you will be set up with your slack channel and design board. You can start submitting design requests straight away.

FAQs

Is there a limit to the tasks I can submit?

No. There is no limit to the tasks you can add to the backlog, however, we will work through them in the order they are prioritized.

How much work can be completed in one month?

We have setup an entire ELT and data warehouse schema, migrated BI solutions from one provider to another, or completed a propensity to purchase model all within a month for different clients. The amount of work we can get done depends on the complexity of requirements, rounds of revisions, and scale of the project.

What if I'm not happy with the outcomes?

We will continue to work on the deliverables until you are happy. We have 100% client satisfaction and take pride with the work we produce with our clients.

How fast will you turnaround the tasks I submit?

As soon as you sign up and submit your first task we will get started. After onboarding, you can expect to have the first task completed within 3 business days.

Can I meet the member of the data team assigned to me?

Our team is senior, english-speaking, and available. Once you start your trial you'll be matched with a member of our team and can start communicating in your dedicated Slack channel right away. For clients on our Partner or Leader plans you can schedule your first video call and begin the onboarding process.

Can you do AI/ML development as well?

We support clients with a range of advanced analytics (regression, classification, etc.) and machine learning model development. We've helped clients prototype generative AI solutions and with the right tools can take those solutions to production environments.

What happens after I subscribe?

After you subscribe you will be set up with your slack channel and task board. You can start submitting tasks straight away.

FAQs

Is there a limit to the requests I can submit?

No. There is no limit to the requests you can add to the backlog, however, we will work through them in the order they are prioritized.

How much work can be completed in one month?

We have launched both Paid Search and Paid Social channels, ran over 8 distinct conversion rate experiments across landing pages, and developed a go-to market strategy all within a month for different clients. The amount of work we can get done depends on the complexity of requirements, rounds of revisions, and scale of the project.

What if I'm not happy with the outcomes?

We will continue to work on the deliverables until you are happy. We have 100% client satisfaction and take pride with the work we produce with our clients.

How fast will you turnaround the tasks I submit?

As soon as you sign up and submit your first task we will get started. After onboarding, you can expect to have the first task completed within 3 business days.

Can I meet the member of the growth team assigned to me?

Our team is senior, english-speaking, and available. Once you start your trial you'll be matched with a member of our team and can start communicating in your dedicated Slack channel right away. For clients on our Partner or Leader plans you can schedule your first video call and begin the onboarding process.

Can you manage my social channels as well?

We can help develop the strategy and content calendar that you use across all channels with your customers but we are not equipped to create the content and manage the social media channels on a day to day basis.

Do you charge a percent of ad spend?

No. We believe strongly that cost based pricing misaligns incentives. If your paid program grows in scale and complexity that you require more resources you can add more resources to your team by subscribing to an additional growth plan, or if you're really in need it might be time to hire internally!

What happens after I subscribe?

After you subscribe you will be set up with your slack channel and task board. You can start submitting tasks straight away.